Services & Policies » FAQ’s

FRAMES

When ordering a frame make sure you have your prescription from your doctor.

It is best to look at your old glasses when ordering a frame because on the inside of the bow you will find 3 numbers which is the size, for example 53-18-138, by providing this information you will ensure correct sizing.

Try and pick a frame that suits your lifestyle. ie… Something durable if you are athletic or studious if you are an executive, or safety glasses if you work in a harsh environment.

Try to pick a frame that suits the shape of your face and a color that fits your skin,eye,hair color, and personal style.

The goal of frame styling is to create an ideal facial proportion.

Frame dimensions come in straight lines, round lines, and curved lines. Make sure the frame you pick complements your face.

Make sure the weight and size of the frame compliment your face. A person with a smaller featured face would want smaller lighter frames. Someone with prominent features will usually prefer a bolder frame.

Keep in mind that some people are allergic to certain metals and should not choose frames made with metals you might be sensitive to.

All orders will be received in 7-10 days of order. If you need your glasses sooner because you do not have a spare please call us and we can make special shipping arrangements.

LENS MATERIALS

POLYCARBONATE – Polycarbonate lenses are virtually unbreakable and block 100% of harmful UV light making them the safest lens available.  Lenses in a  material that is one third the weight and thickness of standard plastic, means the eyewear will be more comfortable and better looking.

HIGH INDEX (Thin Lenses) – High index lenses are a plastic lens material which reduces lens thickness and weight.  High index lenses are ideal for high astigmatic corrections.  They provide flatter curves and therefore, they provide better cosmetics than glass or plastic lenses.

PLASTIC (Hard Resin) – Plastic lenses are half the weight of glass and can be tinted to almost any color or darkness; however they are not as impact resistant as Polycarbonate or Trivex.

TRIVEX – Trivex lens material is the world’s first tri-performance lens material: offering a triple combination of features never before found in a single material.  Its qualities are superior optics, impact resistance and ultra light weight.

GLASS - Glass lens material is scratch-resistant and offers good optics; however, glass lenses are twice as heavy as plastic lenses and offer reduced impact resistance.

LENS TYPES

SINGLE VISION LENSES – Single vision lenses are all-purpose eyeglass lenses for people who wear glasses for distance or near vision.  Single vision lenses are available in all lens materials.

ASPHERIC LENSES – This lens provides for a thinner, lighter in weight design versus the traditional spherical lenses and eliminates the bulging appearance of thick lenses for people with stronger prescriptions.  Aspheric lenses are especially beneficial for farsighted people with high plus prescriptions.

PROGRESSIVE LENSES (No Line Bifocals) – The multifocal lens of choice, progressives are most like natural vision with three major focus areas: near, intermediate and distance.  This “no line” lens allows the wearer to adapt easily and appear cosmetically appealing.  Progressives come in all lens materials and are available in aspheric designs.

FREE-FORM LENS TECHNOLOGY – Freeform, or direct surfacing makes it possible to grind the front, back, or both sides of a lens blank as needed to produce an advanced lens design.  A computer numerically controlled (CNC) freeform generator creates the lens surface according to the desired parameters, which may include optical variables beyond the usual sphere, cylinder, and axis of the prescription.  In all situations the key to a successful digital design is the design its self. 

NEAR VARIABLE LENSES (Computer Lenses) - Near Variable lenses are useful for a wide range of activities, while being specifically fabricated for the best reading and intermediate ranges.  Typically these lenses are designed for use on a computer to alleviate eye strain.  Near variable lenses are entered into the ROE system with the doctor’s multifocal Rx & near pupilary distance (P.D.).  The lab will then correct the Rx to the proper powers.

FLAT-TOP BIFOCALS – As its name suggests, the distance and reading portions of this lens are separated by a visible flat line.  Flat-top bifocals are available in every type of lens material.

TRI-FOCALS – This lens is available in a variety of designs with a Flat-top.  Tri-focals provide an additional segment to the bifocal lens, which allows clear vision at arms length.

LENS TREATMENTS

SCRATCH COATING – Reduces and minimizes scratching on all materials.

DIAMOND – 2 HARD COAT – More scratch resistant than other major super hard coatings Diamond-2 offers outstanding performance in thermal shock tests, unsurpassed adhesion, durability and mechanical resistance that significantly extends the life of all Plastic, Polycarbonate, Hi-index, and Trivex materials.

UV400 – Exposure to UV light has been linked to Cataracts, retinal damage, and macular degeneration.  Polycarbonate and Hi-index lenses have built in filters that block UV light.

ANTI-REFLECTIVE – Anti-Reflective lenses improve vision clarity by allowing more light to reach the eye.  AR dramatically improves the appearance of lenses by making them less reflective and improves night driving by reducing night time glare.  Our Clarity Universal lenses feature increased scratch protection and easy cleaning.

TINTS – Colored pigment added to lenses for sunglasses, function, or fashion.

PHOTOCHROMIC LENSES – These lenses adjust to light conditions and offer 100% UV protection.  Transitions lenses are activated by UV light and are virtually clear indoors.  Transitions are made in all lens materials except glass.  Glass photochromic lenses are called Photogrey (PGX) or Photo Brown (PBX).  Glass is limited to certain designs.

POLARIZED LENSES – Polarized lenses are absolutely the best option for sunglasses.  Special filters in the lens work to eliminate annoying glare, which can sometimes prove dangerous.  Polarized lenses are perfect for fishing, water sports and winter activities.  These lenses block 100% of harmful UV light and are available in Plastic, Polycarbonate, Trivex, and Glass.